FREE Service:
Landlord Tenant Eviction Mediation Program (click here)

Our Office:
Our office is open by appointment only.  Masks are required.  Use our hand sanitizer.  Do not enter if you have traveled off island in the past 14 days, have had contact with someone who has or is suspected to have COVID-19, or are experiencing any possible symptoms.  If any of these apply to you, call (808) 935-7844 ext. 2 to reschedule your appointment.

Mediation Options:
We offer mediation sessions remotely by teleconference (phone) or videoconference (Zoom).  In person mediation sessions (with masks and physical  distancing) are available on a limited basis for those with accessibility issues.

To Initiate Services:
Intake form available at:

You have 3 intake options:

1) Fill out the online intake form, or

2) Download the PDF, fill it out, save it to your computer, and email it as an attachment to:, or

3) Call (808) 935-7844 ext. 2 to do an intake by phone.

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Contact info

Visit Us:
Ku'ikahi Mediation Center
101 Aupuni St. Suite PH 1014 B-2
Hilo, Hawai'i 96720

Email Us:

Call Us:
(808) 935-7844
(808) 961-9727 (Fax)

Hours Of Operation:
9:00AM - 4:30PM
Monday - Friday

Evening and Saturday mediation times available.

The Hilo Lagoon Centre
across from Hale Kaulike - the Hilo Judiciary Complex.
We are on the Penthouse Floor (press “PH” in the elevator).
Only park in stalls marked Visitor Parking (1-hour or 2-hour).
To park longer for mediations, sign in with the security guard (bring your car make, model & license plate number).
Holiday Closures:
New Year's Day, Dr. Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Kamehameha Day, Independence Day, Labor Day, Veterans' Day, Thanksgiving, Friday After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.
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