Our Office:
Our office is open by appointment only.  Please knock loudly.  Do not enter if you have had contact with someone who has or is suspected to have COVID-19, or if you are experiencing any possible symptoms.  If any of these apply, call (808) 935-7844 ext. 1 for services.

Mediation Options:
We offer mediation sessions remotely by videoconference (Zoom) or teleconference (phone).  In person mediation sessions are available on a limited basis.

To Initiate Services:
Intake forms available at:

You have 3 intake options:

1) Fill out the online intake form, or

2) Download the PDF, fill it out, save it to your computer, and email it as an attachment to:, or

3) Call (808) 935-7844 ext. 1 to do an intake by phone.


FREE Service:
Landlord Tenant Mediation Program (click here)

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Contact info

Visit Us:
Ku'ikahi Mediation Center
101 Aupuni St. Suite PH 1014 B-2
Hilo, Hawai'i 96720

Email Us:

Call Us:
(808) 935-7844
(808) 961-9727 (Fax)

Hours Of Operation:
8:30AM - 4:30PM
Monday - Friday

Evening and Saturday mediations are sometimes available.

The Hilo Lagoon Centre
across from Hale Kaulike - the Hilo Judiciary Complex.
We are on the Penthouse Floor (press “PH” in the elevator).
Only park in stalls marked Visitor Parking (1-hour or 2-hour).
To park longer for mediations, sign in with the security guard (bring your car make, model & license plate number).
Holiday Closures:
New Year's Day, Dr. Martin Luther King Jr. Day, Presidents' Day, Kuhio Day, Good Friday, Memorial Day, Kamehameha Day, Independence Day, Statehood Day, Labor Day, Veterans' Day, Thanksgiving, Friday After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.
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